We currently do not offer returns or exchanges. In the event that you receive a damaged or defective item, please email info@silvabotanica.com with an image and description of your damaged or defective item upon receipt. We will promptly send you a replacement or issue you a full refund after you have returned the damaged or defective product. You will not be charged any additional shipping or handling fees for replacement of such damaged or defective shipments.

If you have any other questions concerning your order please contact us with your order number and details about the product.